Return & Shipping Policy

We offer free standard shipping on all orders over INR 4,000 within India. A standard shipping fee of INR 80 applies to orders below INR 4,000.

Orders are delivered within 7 to 14 days. During busy periods, or due to weather and courier delays, delivery may take longer. If we learn of a delay, we will let you know as soon as possible.

Note: During sale periods, all orders are dispatched from our warehouse within 10 to 15 business days.

Yes. Email us at support@vaniindia.com or DM us on Instagram to discuss the process. Delivery charges may vary for international shipping.

• Store credit only - We do not offer refunds. All returns are processed as store credit / gift vouchers.
• Return conditions - Items must be in their original, unused condition: unworn, unwashed, with all tags attached. Returns without the original tags will not be accepted.
• Time frame - Returns must be initiated within 3 days of delivery.
• Return shipping - Customers are responsible for the cost of return shipping. We do not reimburse shipping charges in case of wrong size ordered.
• Return processing - Once received at our Mumbai warehouse, returns will be processed within 5-7 business days. You will receive an email confirmation once your return has been completed.
• Return authorisation - All returns must be authorised in advance. Unauthorised returns will not be accepted and must be arranged for return by the customer.
• Sale - Items marked as "Sale" are not eligible for return or exchange.
• Condition of returned items - We cannot accept returns for items with makeup stains, perfume scents, or any signs of wear. Please be mindful when trying on garments.
• International returns - We currently do not accept returns or exchanges for international orders.
• Loss of returned items - VANI is not liable for any garments lost during the return shipping process.

Our warehouse team carefully inspects all items before dispatch. In the rare event that you receive a damaged, faulty, or incorrect item, please email us at support@vaniindia.com or DM us on Instagram with your order number and clear images of the item showing the fault or damage. Our team will review the details and work with you to resolve the issue as quickly as possible.

Fresh, non-sale items can be returned for store credit. Items purchased as part of a Sale are final and cannot be returned, exchanged, or eligible for store credit, unless they are found to be faulty.