How do I know which size fits me best?
Every product page includes a size chart, the size our model is wearing, and a fit note telling you whether to choose your exact size, a size up or a size down. Please follow the size chart.
Still unsure? Email us at support@vaniindia.com or DM us on Instagram, and someone from our team will help you find your size.
Can I cancel my order?
No. Orders cannot be cancelled once placed, as we begin preparing and packing your order straight away.
How long does delivery take?
Orders are delivered within 7 to 14 days. During busy periods, or due to weather and courier delays, delivery may take longer. If we learn of a delay, we will let you know as soon as possible.
What if my order arrives damaged, incorrect or faulty?
Please visit our Return & Shipping Policy page for the full process.
What if an item is not the colour I expected?
Colours may appear slightly different from our images due to variations in screens and display settings. While we make every effort to photograph our garments accurately and describe them in detail, we cannot guarantee that every screen will show the exact colour of the product.
How do I care for my garment?
All our pieces are meticulously handmade and hand-dyed, reflecting their unique craftsmanship. To maintain their quality and longevity, we recommend dry cleaning all garments.
Which currency are prices in? Do you ship internationally?
All prices are in Indian Rupees (₹). We currently ship within India only.
For international orders, email us at support@vaniindia.com or DM us on Instagram.
Which payment methods do you accept?
Online payments are processed securely through Razorpay. You can pay by UPI, credit or debit card, net banking or wallet, and all available options are shown at checkout.
For any payment queries, email us at support@vaniindia.com or DM us on Instagram.
Do you offer cash on delivery?
Yes. Cash on delivery is available for orders up to ₹6,000. Orders above ₹6,000 must be prepaid.
